Bolsover Employment & Training Initiative - Case Studies
J has spent most of her career within the care industry as well as some time working within warehousing and catering, however, she had decided that she wanted to get back into working within the care sector. J does not drive and ideally preferred to work close to home.
An initial meeting was held where J’s CV was developed and sent out with a letter to possible vacancies. Following this there was a further meeting with J for a review and we jointly applied for jobs. We developed a weekly job search and access to email.
Further support that was given included:
- Food Safety, First Aid and Health & Safety course being held at Limestone House. J attended the Food Safety course and received her qualification.
- CV and Covering Letter out to 3 Care homes in Clowne
J was invited for an interview at Haddon House and was offered the job in February. It was clear that J was a highly motivated individual with a passion to ensure her work was always delivered to the highest of standards and always took pride in providing an excellent service to customer. J was very motivated but just needed additional support to find and apply for some of the vacancies that were available. The support with confidence building, presentation, interview and CV writing all came together to help J back into sustained employment.
L (unemployed since 29.01.11) has spent most of her career within the catering industry, having initially started out serving an Apprenticeship with Nottinghamshire County Council, achieving City & Guilds 706/1 & 706/2. During her career to date she has managed 4 kitchens and 32 staff across those kitchens, which included the management, supervision and training of the staff to meet high standards within each area of her supervision and management.
It was clear that L was a highly motivated individual with a passion to ensure her work is always delivered to the highest of standards and always took pride in providing an excellent service to the customer. L was very motivated but just needed some additional support to find and apply for vacancies that were available.
- Initial meeting with L and CV development.
- A weekly job search was undertaken and provided access to email
- Support with completing and submitting applications
- Job applications to Cambian Health Care, Breedon House, Morrisons and Asda Supermarkets were submitted. L was invited for an open day at Morrison’s.
- Interview at Sycamore & Poplars Care Centre at Worksop,
- Interview at Morrison’s
- Has been offered the job as Canteen Supervisor at Morrison!
The support with confidence building, presentation, interview and CV writing all came together to support L back into sustained employment.
A Bolsover-based company has been helped to fill six vacancies over an eight month period through a programme running in Bolsover that is designed to support the recruitment needs of local businesses and help long-term unemployed residents of the area find work.
David Clarke, Managing Director of Autosupplies Limited, approached Ian Bates who is the Business Engagement Officer of the Bolsover Employment and Training Initiative (BETI) for assistance in filling a number of vacancies at his firm.
"We sought the help of the BETI Team" said David, "because we wanted to look at our application process and increase the calibre and number of applicants, as well as reducing the amount of money we were spending on advertising job vacancies.
"The BETI Team has supported us across a number of vacancies during the last few months; their knowledge of the apprenticeship matching system (AVOL) has been particularly helpful in meeting our apprenticeship needs."
Ian commented, "We met with David and his team at Autosupplies to discuss their needs and helped David fill a Sales Representative Role earlier this year by working with them to create new job descriptions, person specification and application forms. We were able to promote the vacancy through our networks to increase the number of applicants.
"A Trade Counter Apprentice was promoted through our interagency network and we liaised with Training Provider Babcock Training to provide the apprentice framework. We have also helped David find a Van Driver, an additional Trade Counter Apprentice, a new Parts Person and a Warehouse Operative vacancy," added Ian.
Christine was a graduate in Travel & Tourism but had been unable to find work. She had previously done a lot of research into various airlines and had discovered that the industry was very difficult to enter, even at lower levels. Christine had sent off several job application forms without any success.
The Training Coordinator supported Christine on a 1-1 basis, at first Christine needed to realise what type of position in the industry she would be applying for, she decided on Holiday Rep/Customer service Rep. BETI contacted East Midlands Aiport (EMA) to get Christine on the job vacancy update list. Christine worked with BETI to develop her CV and this was then also forwarded to EMA. Christine was invited for an interview and she undertook some interview preparation support with BETI. In the meantime Christine also applied to Wheels to Work for a moped in which she was successful; this enabled her to get to EMA for her interview day. Unfortunately Christine was unsuccessful and her confidenced was slightly knocked, she spent hours with the training coordinator building her knowledge of the industry/employers and various job roles. The Training Coordinator sourced a Cabin Crew Course at Manchester Aiport and booked Christine onto it (BETI funded Christine's travel and the course).
Christine attended the course and came back with a totally different view on the roles she would be applying for. She explained that the course had given her the opportunity to talk to others who had been in the industry for a while. Christine realised that she wasn't interested in cabin crew work but definately interested in doing a Holiday Rep role to begin with.
Together with the Training Coordinator they started to job search through various routes. Christine was sent an application form from the Olympic Airways. She spent several days with the Training Coordinator researching the company and completing the application form. Christine continued with the 1-1 support for interview prep and confidence building whilst researching the areas/countries that Olympic Airways travel to.
Christine was invited for interview in London in April 2011; she was very prepared with notes of her research and information gained from others she went on the cabin crew course with. She also ensured her image was suitable for the day, to show she could represent the company in a smart and professional way. Christine was successful and has been invited to take up in a position in Rhodes in only a few weeks time. She is very happy that she now has a job she knows she will be able to enjoy and hopefully her Travel & Tourism career.
A Bolsover man has successfully found employment with the help of an innovative project run by Derbyshire and Nottinghamshire Chamber.
Roger Mosely had been working for a global construction management company when he was made redundant at the end of March 2011. After looking in the local area for several months he realised he wouldn’t get a job exactly like the one he had just left, but found there were opportunities for construction contractors – an area he had worked in several years ago.
Looking more closely at the job requirements for this role, he discovered that the industry now demanded satisfactory completion of the CITB SMSTS (Site Managers Safety Training Scheme) and he knew he would have to get this qualification if a prospective employer was going to take him on.
But the week-long course, with an exam at the end, cost several hundred pounds – an amount that was difficult to find given his present circumstances.
Jobcentre Plus referred him to the Bolsover Employment and Training Initiative (BETI), which was able to support him with funding for the course. Once armed with his new qualification, Roger went on to secure employment.
I was extremely fortunate to be referred to BETI,"
"The response time and support from Claire Munden, BETI’s Training Coordinator was crucial because if I had not been able to go on the course the position would have gone elsewhere."
"Thanks to Claire’s timely help through BETI I am now working in a project management position with the University Partnership Programme (Nottingham), as this project provided exactly the right kind of help that I needed in order to be able to get back into work." said Roger.
Claire said, "We can help unemployed residents of Bolsover with a range of support, including updating and rewriting CVs, job search and vacancy matching, and confidence building. We also have some funding to support training that is necessary for an individual to secure a job, and we look at this on a case-by-case basis."
A Clowne-based sign-making company is one of the first firms to have benefited from the help of an innovative project aimed at supporting businesses with their recruitment needs and helping the long-term unemployed in Bolsover find new and sustainable jobs.
Victory Design, based in Creswell Road, approached the Bolsover Employment and Enterprise Initiative (BETI) for assistance in recruiting a number of new sales and business development staff to help it expand.
It also received support to recruit and train two new apprentices to fill marketing and production roles.
Justin Hines, Sales Director of Victory Design, said: "The support we have got from the BETI team has been fantastic. We were having issues with advertising the vacancies we had via some of the more traditional methods and also attracting the right calibre of candidate for the roles we had available.
Business Engagement Officer Ian Bates added: "The project’s success in helping Victory Design to find eight candidates for jobs is a clear demonstration of how BETI can support business along with reducing the time and costs involved in the recruitment process consequently allowing them to focus on their day-to-day tasks.
Ian Bates added: "This is an innovative programme that will help both businesses and the long term unemployed. It will not only equip people with the skills they need to find work, but the training we’re providing will also benefit the firms that take them on. We’ll be actively targeting businesses which are re-locating to the area as well as helping existing companies to recruit suitable staff."
"The main aim of the project is to provide local residents with short, job-focused skills training courses and improving soft skills such as confidence building in order to support personal growth, whilst helping new and existing businesses in their recruitment process."
"We have recruited for seven new positions plus a re-advertisement via the BETI project and thanks to the support it has given us, we have received larger number of possible applicants to choose from, and fewer unsuitable candidates applying for roles, which saves a lot of time.
"The BETI team also made us aware of the fully-funded adult apprenticeship programme at Chesterfield College, which has enabled us to access free training to increase the skills of our current workforce."
A Star Leisure
A Markham Vale leisure company has scored a goal by teaming up with an innovative programme run by Derbyshire and Nottinghamshire Chamber.
A Star Leisure runs a number of ventures under this and its Premier sports banner, but focuses as its core business on providing after-school activities and 5 a-side teams. Included in their business portfolio is a commercial and domestic cleaning service, and there are plans to branch out in the future into high-end airport transfers.
Daniel Harris, Group Managing Director at the company, approached the Bolsover Employment and Training Initiative (BETI) Team for support in finding suitable candidates for a Multisports Coach and cleaner roles.
Daniel said, "I am away from the office for long periods of time, so I don't have as much time to spend on the recruitment process as I would like. This is where the help I have received from the BETI Team has been unvaluable in helping me move my business forward."
Ian Bats, Business Engagement Officer for BETI said, "We developed the job description, person specification and an application form for A Star Leisure's two roles, as well as managing the application process on behalf of the company. Both roles were satisfactory filled by April 2011.
"We were also able to assist in sourcing 'bank' staff for the Multisports roles. We referred one candidate, who didn't have the required qualifications, to BETI's training coordinator for support."
Daniel added, "I shall keep in touch with the BETI Team as they have provided a great deal of assistance to my business over the last few months. Getting the right calibre of employee is important to any business to enable it to offer the highest level of service and to grow; the BETI Team has provided an extra pair of helping hands to get this important function right for my company."
Peter was first referred to the BETI Training Co-ordinator in September 2010 by Jobcentre Plus. He had been out of work for over six months and was keen to find a job as an Administrator. He had received an application form to complete for a potential Future Jobs Fund vacancy and was extremely nervous and lacked confidence. Peter worked with the BETI Training Co-ordinator and took part in three hours of intense support where he went through the benefits of a good CV and a thorough application form and then felt confident to complete the application forms himself.
Peter was invited to interview at Disability Nottinghamshire in Mansfield and then participated in some interview preparation training on a one-to-one basis with the Training Co-ordinator. Peter was successful at interview and started work on 1 November 2010. He contacted the Training Co-ordinator to thank her for the support and encouragement.
Alison was first referred to the Family Employment Initiative (FEI) in June 2010; she had been made redundant twice in the past which had severely knocked her confidence. Alison’s FEI Advisor carried out CV development and job search activities with her and also organised for her to meet with the BETI Training Co-ordinator to access more intensive one-to-one support in order to build up her confidence and to complete sector specific job searches. She was keen to work in the Work Based Learning sector.
Following the delivery of intensive one-to-one confidence building the Training Co-ordinator contacted several training providers for advice and to discuss possible job vacancies, and Alison’s CV was redeveloped and circulated to potential employers. A vacancy was identified in Alison’s chosen sector and the Training Co-ordinator helped her to complete and submit the application form. Alison was shortlisted and invited to interview and received follow on support through the Training Co-ordinator to prepare for the interview.
Alison was successful in gaining the job with a local training provider delivering NVQ’s and is very happy in her new role. Not only that, she is also continuing to develop her skills and knowledge further within her chosen sector.
“Thank you for the support you have provided which was great as you all do a sterling job at the centre and I am very impressed with the work you do... it’s worrying and nerve racking trying to find a job and I thought it would get easier as one gets older but it’s not the case... thank you again for helping me get a job”
John was first referred to the Family Employment Initiative (FEI) on 22 April 2009; he had been made redundant after many years working in a nightclub. John’s FEI Adviser carried out CV development and job search activities with him.
John was referred to BETI on 26 March 2010. It was identified that John would need more intensive one-to-one support as he had his mind set on doing a job that was ambitious and challenging; he wanted to become an undersea welder for oil rigs.
As John had no welding or diving experience, the BETI Training Co-ordinator and John visited West Notts College to discuss what options there were for welding training. Advice was given that the kind of welding work that John was interested in was usually undertaken by former servicemen who had many years of experience behind them.
The BETI Training Co-ordinator discussed the consequences of not being more open-minded about his choice in jobs e.g. long term unemployment leading to financial difficulty.
John subsequently started to accept the idea of having several job options and he began participating in job search and contacting employers himself. John has since been in contact to inform us that he is now in permanent employment as a result of his diversification in searching for employment.